London

1st Floor, The Windsor Centre

15-29 Windsor Street, London

N1 8QG

+44 203 637 7447

Info@sevenleague.co.uk

Global HQ, China 

1199 Middle Fuxing Road, Building A, 301, Shanghai 200025

+86 21 6445 9899

Info@mailmangroup.com

London

1st Floor, The Windsor Centre

15-29 Windsor Street, London

N1 8QG

+44 203 637 7447

Info@sevenleague.co.uk

APAC HQ
Singapore 

Mailman Pte. Ltd..

5 Shenton Way, UIC Building, #11-S1103 Singapore 068808


edoardo@mailmangroup.com
Tel: (+65) 81620913

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Case Studies

Consulting

Agency

Regions

About

Careers

Red Cards

Blog

Contact 

Case Studies

Consulting

Agency

Regions

About

Careers

Red Cards

Blog

Contact 

Case Studies

Consulting

Agency

Regions

About

Careers

Red Cards

Blog

Contact 

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© 2020 MAILMAN GROUP

Operations Director (Singapore)

The Role

Based in Singapore, the primary role of the Operation director is to oversee the continued development and success of our regional Asia Pacific sports digital marketing teams. The role is central to the success of our Asia business and you will be across strategy, creative and team development in the region. You will have exposure with major global sports properties, will include international travel, attendance for major events and chance for continued promotion.

Job Description

RESPONSIBILITIES

- Lead regional Country Managers, drive meetings, performance and accountability across regional teams

- Recruitment, training and onboarding for Country Managers and freelancers when needed

- Developing, researching and curating freelancer networks to deliver on marketing programs across region

- Management of regional budget, staffing allocation and cost efficiencies

- Collect, manage and report on regional time sheets, track time against efficiencies and drive improvements

- Managing disputes, firing, personal issues in region, and team development to ensure optimal team performance

- Leading communication for regional marketing execution, ensuring regional teams understand goals, KPS, strategy and relevant information to succeed

- Improving processes for insights generation, responding to client briefs, collecting information and preparing reports for business and account teams

- Training for various online software tools, for example Asana, Hootsuite, Google Docs, Keynote, etc

- Preparing social media guidelines / plans for localized market execution (ie. Vietnam, Thailand

Requirements

REQUIRED EXPERIENCE

- Previous minimum of 5 years engaged with regional team’s communication across APAC, executing marketing campaigns, digital marketing programs

- Experience using marketing software and other online task management tools

- Passion in sports, digital, media and technology

- Marketing execution experience across APAC region, in content, social media or brand activation

- Sound understanding of digital marketing across APAC


SKILLS & EXPERIENCE WHICH HELPS

- Excellent collaborator and team player

- Able to speak multiple languages (Chinese, Bahasa, Vietnamese, etc all advantageous)

- Previous experience in international marketing digital agency

- Proven communicator with assertiveness

- A very well developed ‘can do’ attitude

- Worked with technology teams, development teams

- Practical, creative and positive attitude


PERFORMANCE METRICS

You will be assessed across 3 key areas of work:

1. Team Development (40%)

a. Has developed a performance oriented regional team with 90% attendance of morning meetings, weekly reviews and ongoing communication requirements

b. Has developed a freelancer management network which provides insights into quality, strengths, rate card and performance

c. Has maintained an 80% above retention of key staff in region, proven to have made key decisions on people hiring/firing and training / development

2. Performance (30%)

a. Has delivered above 80% of client’s performance targets across region wit respect to social media, video and/or campaign execution

b. Has not had to be disciplined on ongoing performance issues of any specific region more than once in any one quarter

3. Culture fit (30%)

a. Provides a positive and strong culture fit for company, achieves above a 16/20 for culture review form


REPORTING LINES

You will report directly to the Group CEO based in Singapore.

Accounts

Mailman Group is a global leader in sports digital consultancy and agency services. We drive the growth for many of the world’s largest sporting teams, leagues and athletes as we help to create value all over the world. Our clients include Chelsea FC, NFL, UFC, NHL, Cristiano Ronaldo, NBA and more.

Benefits

CAREER DEVELOPMENT

This role is a critical role across our group as we expand into APAC with our world-leading sports digital marketing services. The future role can include promotions to Senior Director > VP > Management Director/Lateral moves to other offices.

- 12 days annual leave

- 17% CPF included

- 13th month bonus

- Up to $1,500 towards medical insurance (subject to final insurance plan)


PUBLIC HOLIDAYS

Our agency observes all standard Singaporean national holidays and festivals.


Salary Negotiable