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  • Writer's pictureAndrew Collins

JOBS IN SHANGHAI: Tourism Digital Account Manager (US Tourism)

We have one of the most exciting job opportunities ever seen before at Mailman.  A unique opportunity has arrived which has you driving the account development for US destinations in China.  It’s an exciting role which includes travel, strategy, high level planning, and gives you access to the most sophisticated tourism marketeers in the world.

Over the past 7 years we’ve developed expertise in tourism, sports and entertainment.  This focus has helped our business create dominant positions in each of these categories, which resulted in the sale of one business unit in Fanstang (entertainment) and achieving a market leader position in Sports.  Our clients include Liverpool FC, Manchester United, Tottenham Hotspur, Macys, BrandUSA, Bundesliga, Novak Djokovik, UFC, NFL & more. However we believe there is much more growth to experience in tourism which we’re very excited about.

So check out the job below:

Role:  Tourism Digital Account Manager (USA Tourism)


You’ll be primarily responsible for creating tourism marketing packages with the support of US Tourism and helping inform, educate and onboard new tourism partners out of the USA.  We’ve created a bunch of fantastic programs hosted with which give partners a direct channel to promote themselves in China.

About GoUSA:

GoUSA is the official US led destination website for Chinese consumers to explore the wonders of America.  It includes state, city and travel information provided by the various partners, it also features 1000’s of unique activities, blogs and images to inspire travel throughout the USA.

Job Description:

  1. Responsible for all partnerships on boarding for digital programs

  2. Educate, inform and occasionally sell the packages on behalf of client to partners.  Includes a complete understanding of each program and it’s value across the business

  3. Create planning documentation to ensure smooth on boarding processes

  4. Work with the content and media teams to fulfill obligations from partner packages and track progress

  5. Oversee execution of all SOWs that need to be serviced through the GoUSA platforms

  6. Create client management tracking to better inform partners of progress, new opportunities and reporting

  7. Liase with technology, content and account team for feedback and client sharing

  8. Provide reports to US partners on performance of partnerships (digital statistics)

  9. Identify areas of improvement (Project management or processes)

  10. Stay up to trend with marketing trends, development, and best practices


  1. Minimum 3 years working experience in Account Management

  2. Ability to understand complex programs, big picture thinking

  3. Must be willing to have flexible schedules

  4. Excellent organization, planning, and people skills

  5. Excellent communication skills in English and in Chinese a plus

  6. Travel or tourism field knowledge a plus

  7. Able to travel

Salary Neg:  15,000 – 25,000 RMB gross depending on experience

Apply here or send an email with your resume and description about yourself to

Job Valid until 30th April, 2015.

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